A valuable new addition to our internal team, Richard Dolben has almost 20 years’ experience in manufacturing for the building products industry. We spoke to Richard about his experiences and what it’s like to work at Guardian Building Products. Read our interview with Richard below…
I have previously worked as a General Manager and Managing Director for a mix of door and fibreglass companies. As a result, I have extensive experience in relationship building with merchants, trade customers, and the general house building network.
I'll be mainly supporting and working closely with the team to deliver a safe and efficient working environment in the warehouse and showroom. Overall, I’ll be ensuring we provide the best quality of service to our customers. Also, there is no question off limits, I will always listen to our customers needs and concerns to ensure they have a positive experience.
I would say that first and foremost, I’m a people person. Making sure I understand customer needs is paramount in ensuring my team and I deliver the best possible service.
It’s a great opportunity to be part of a reputable supplier with an established nationwide network. Additionally, there is a strong commitment to quickly delivering innovative products to the range to suit the growing needs of our customers. And, most importantly, there is a great team culture with an eagerness for continuous improvement. As a result, I’m confident I will be able to help expand the business and strengthen the rapport with our customers.
As a Yorkshire man I love spending time in the countryside and at the coast and often visit Scarborough at the weekends. Accompanying me on every adventure is my four-legged companion, Smith (an English cocker spaniel), who is quite possibly the best dog in Yorkshire!